--- A Digital Entrepreneurship Programme ---

सभी रेलवॉयर साथियों को सूचित किया जाता है की रेलटेल या प्रोग्राम मैनेजर द्वारा आपसे रेलवायर साथी प्रोग्राम में जुड़ने के लिए किसी भी प्रकार का कोई भी शुल्क जैसे रिफंडेबल मनी या सिक्योरिटी मनी नहीं लिया जा रहा है | न ही आपका कोई भी ओरिजिनल डॉक्यूमेंट जैसे आधार कार्ड, हाई स्कूल या इंटर की मार्कशीट आदि जमा किया जा रहा है | इस प्रोग्राम में आपको दिए गए टैबलट और प्रिंटर के लिए आपसे सिर्फ एक नोटराइज़्ड अंडरटेकिंग ली जा रही है | अतः आपसे अनुरोध है कि इस प्रोग्राम से जुड़ने के लिए यदि आपसे किसी भी प्रकार का कोई भी शुल्क लिया गया हो तो हमें अतिशीघ्र सूचित करें | सूचित करने के लिए हमारी वेबसाइट पर जाए और कॉन्टैक्ट अस पेज पर दी गयी रेलटेल कॉर्पोरेट ऑफिस के अधिकारियों को दिए गए मोबाइल नंबर पर सूचित करें | धन्यवाद | DEAR RAILWIRE SAATHIS, RAILTEL IS NOT CHARGING ANY MONEY ON ACCOUNT OF HANDING OVER OF KIOSKS, TABLETS AND PRINTERS. YOU ARE ALSO NOT REQUIRED TO SUBMIT ORIGINAL HIGH SCHOOL OR INTERMEDIATE MARKSHEETS, CERTIFICATES, AADHAAR CARD OR ANY OTHER ORIGINAL DOCUMENT. ONLY A NOTARIZED UNDERTAKING IS REQUIRED FOR HAND OVER OF KIOSK AND IT HARDWARE. IN CASE IF SOMEONE DEMANDS FOR THE SAME, PLEASE REPORT TO RAILTEL CORPORATE OFFICE TEAM, CONTACT DETAILS ARE MENTIONED ON OUR OFFICIAL WEBSITE UNDER CONTACT US TAB. THANKYOU

RailWire Saathis are back to work taking prevention and safety measures after Lockdown

RailWire Saathi

Digital India will be Progressive India

A Digital Entrepreneurship Programme

Attitude is a choice. Happiness is a choice. Optimism is a choice. Kindness is a choice. Giving is a choice. Respect is a choice. Whatever choice you make makes you. Choose wisely.

Empowering Rural India

In this digital age, we have the opportunity to transform lives of people in ways that was hard to imagine a couple of decades ago

Creating Rural Entrepreneurs

Empowering rural youths with necessary IT Hardware and a Kiosk on railway stations.

All Digital Services are now available at your nearest railway station

Contact our RailWire Saathi for availing the digital services at Kiosk

RailWire Saathi supports Digital India

DIGITAL INDIA IS THE INDIA OF EVERYONE’S DREAMS

Powered by Hi-Speed RailWire Wi-Fi

RailWire Saathi will have the uninterrupted high speed internet at railway station for providing digital services

Trust, Time, Effort will create Success

Be Somebody, nobody thought you could be

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Implementation at 5 stations in Tripura



We are happy to share the Phase-II Implementation of RailWire Saathi Programme through BLKS, by launch of this programme at 5 Stations in Tripura.

Following RailWire Saathis are manning the Kiosks/Workstations.

S.N.RailWire Saathi Namezone Name of Station Station code State Pin-code Contact
number
1Md. Junaid Ahmed KhominiNFRDharmanagarDMRTripura7992507085661904
2Joglul Hussain KhominiNFRPanisagarPASGTripura7992608087008804
3Debajyoti DharNFRAgartalaAGTLTripura7990018974422304
4Nirmal DebnathNFRKumarghatKUGTTripura7992649485016046
5Dipal DebnathNFRAgartalaAGTLTripura7990358794294742

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Undertaking by RailWire Saathi

DECLARATION AND UNDERTAKING

To,

Program Manager,

_____________________________


I,_____________ (Name of Saathi), represented by Shri _______(name of the person), authorised representative and RAILWIRE SAATHI, having been selected by Program Manager for “RailWire Sathi-A Digital Entrepreneur Program”, do hereby solemnly declare and undertake as follows:

A.   That I am well aware and acknowledge that RailTel  is the owner and in possession of the following assets/equipments:


1.   RailWire Saathi Kiosk. (installed at identified Railway Stations)

2.   Fan (installed in each kiosk)

3.   Table & Chair (provided in each kiosk)

4.   Tablet (1 per kiosk)

5.   Printer (1 per kiosk)

and RailTel has agreed to provide above mentioned  said assets/equipments , to the Program Manager for limited use and to facilitate the objectives of RailWire Sathi Program and the Program Manager has agreed to take full responsibility of the aforesaid properties and will return the same to RailTel after completion of the term of empanelment (if not extended).


B.   That, the Program Manager is exclusively empanelled by RailTel to provide manpower support for the RailWire Saathi project of RailTel and monitoring of the same.


C.   That, on pretext of this empanelment, no permanent or temporary jobs can be offered to RailWire Saathis in Indian Railways or RailTel Corporation of India Limited, as this is an entrepreneurship programme and they will be facilitated to earn through commission on the services that they will provide.


D.  That I undertake that I have no authority to rent out the kiosk or any other aforementioned assets/ equipments or offer franchisee on the name of RailWire Saathi or any other such acts wherein the kiosk is used for any other purpose other than agreed terms. If any such case of disregard is identified, immediate action will be taken by Program Manager and my engagement may also be terminated along with necessary legal actions that needs to be taken by RailTel and Program Manager.


E.   That I understand and acknowledge that if Program Manager is not satisfied by the services or if I am no more interested in this programme, these assets/ equipments will be returned and submitted to Program Manager Officials in working condition.


F.   That the RailWire Saathi understand that the assets/ equipments  handed over is property of RailTel and in case of breach of the terms of this undertaking, RailTel reserve its right to terminate the empanelment at its sole discretion and demand back peaceful handover of the assets/ equipments anytime without giving any notice to the Program Manager/Railwire Sathi.


G.  That the RailWire Saathi will be responsible in case of damage/loss/mis-use/theft and other such conditions wherein the tablets and printers are undiscoverable. In such case RailWire Saathi understands that the necessary penalty may be charged by Program Manager.


H.  That the cost of consumables like cartridges and papers will be borne by the respective RailWire Saathis deployed at the stations. The printer should always be equipped with cartridge and papers so that it is in usable condition and receipts can be printed for customers.


I.     That the RailWire Saathi undertakes that RailWire Saathi will work with Program Manager in view of making this project successful and empower rural parts of the country and help local communities go digital.


J.   That the RailWire Saathi undertake that mis-use of kiosk on terms of providing other services other than committed services in RailWire Saathi programme shall be considered as a breach on part of RailWire Saathi and Program Manager may take necessary action against RailWire Saathi in such case.


K.   That the RailWire Saathi understands that the free Wi-Fi facility available on railway station will be used only for providing services of RailWire Saathi application and not like movie download, songs download or any such unauthorised acts of disregard.


L.   That the Printers provided will only be used for printing of receipts through RailWire Saathi application and not be used for other unauthorized services like print, photocopies which will lead to any financial transactions. If found indulged in such acts, it may lead to removal from this program.


M.  That Selling of objects/products is completely prohibited in RailWire Saathi kiosk on Railway premises and if found indulged in such acts, it may lead to removal from this program and necessary actions against RailWire Saathi will be taken by Program Manager.


N.   That In case RailWire Saathi loses interest in this Program, RailWire Saathi will hand-over all properties back to Program Manager officials in working conditions.


O.  That the RailWire Saathi will give full efforts for this program’s success and will provide all deliverables with wholehearted dedication.


Solemnly affirmed at _____________________



by RailWire Saathi



on this ___________day of ____________




BEFORE ME (Notary Public)
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Undertaking by Program Manager

DECLARATION AND UNDERTAKING



To,

RailTel Corporation of India Limited (RailTel),

_____________________________


We,_____________ (Name of the Entity), having registered office/ presently working from __________________(address of the Entity), being represented by Shri _______(name of the person), authorised representative and __________ (name of the post held in the entity), having been empanelled by RailTel as a Program Manager for “RailWire Sathi-A Digital Entrepreneur Program”  (hereinafter referred to as “the Program Manager” which expression shall, unless it be repugnant to the subject or context thereof, include its successors and assignees) do hereby solemnly declare and undertake as follows:

A.   That we are well aware and acknowledge that RailTel  is the owner and in possession of the following assets/equipments:


1.   RailWire Saathi Kiosk. (installed at identified Railway Stations)

2.   Fan (installed in each kiosk)

3.   Table & Chair (provided in each kiosk)

4.   Tablet (1 per kiosk)

5.   Printer (1 per kiosk)

and RailTel has agreed to provide above mentioned  said assets/equipments , to the Program Manager for limited use and to facilitate the objectives of RailWire Sathi Program and the Program Manager has agreed to take full responsibility of the aforesaid properties and will return the same to RailTel after completion of the term of empanelment (if not extended).


B.   That, the Project Manager is exclusively empanelled by RailTel to provide manpower support for the RailWire Saathi project of RailTel and monitoring of the same.


C.   That, on pretext of this empanelment, no permanent or temporary jobs can be offered to RailWire Saathis in Indian Railways or RailTel Corporation of India Limited, as this is an entrepreneurship programme and they will be facilitated to earn through commission on the services that they will provide.


D.  That we undertake that the Program Manager or RailWire Saathi have no authority to rent out the kiosk or any other aforementioned assets/ equipments or offer franchisee on the name of RailWire Saathi or any other such acts wherein the kiosk is used for any other purpose other than agreed terms. If any such case of disregard is identified, immediate action will be taken by RailTel against Program Manager and the empanelment may also be terminated along with necessary legal actions that needs to be taken by RailTel.


E.   That we are aware that aforementioned assets/ equipments will be handed over by RailTel to Program Managers and we will further distribute these assets/ equipments to RailWire Saathis identified at each station which are allotted to them upon necessary agreement (in terms of aforesaid assets/ equipments ) with the selected Saathis. We understand and acknowledge that after the completion of duration of agreement and non-extension of agreement by RailTel with Program Manager, these assets/ equipments will be returned and submitted to RailTel Officials in working condition irrespective of the fact that the agreement with Selected Saathis is still operational.


F.   That the Program Manager understand that the assets/ equipments  handed over is property of RailTel and in case of breach of the terms of this undertaking, RailTel reserve its right to terminate the empanelment at its sole discretion and demand back peaceful handover of the assets/ equipments anytime without giving any notice to the Project Manager/Railwire Sathi.


G.  That the Program Manager will be responsible in case of damage/loss/mis-use/theft and other such conditions wherein the tablets and printers are undiscoverable. In such case Program Manager understands that the necessary penalty may be charged by RailTel. So, necessary agreements may be done by Program Managers with RailWire Saathis before handing over the IT hardware (tablets and printers) to RailWire Saathis.


H.  That the cost of consumables like cartridges and papers will be borne by the respective RailWire Saathis deployed at the stations. The printer should always be equipped with cartridge and papers so that it is in usable condition and receipts can be printed for customers. The program Manager shall monitor that the printer is in the active and usable condition always.


I.     That the Program Manager undertakes that Program Manager will work with RailTel in view of making this project successful and empower rural parts of the country and help local communities go digital. For this, Program Manager will do proper monitoring of RailWire Saathis on periodic basis.


J.   That the Program Manager undertake that mis-use of kiosk on terms of providing other services other than committed services in RailWire Saathi project shall be considered as a breach on part of Program Manager and RailTel may take necessary action against Program Manager in such case.


K.   That the Program Manager understands that the free Wi-Fi facility available on railway station will be used only for providing services of RailWire Saathi application and not like movie download, songs download or any such unauthorised acts of disregard.


L.   That the Printers provided will only be used for printing of receipts through RailWire Saathi application and not be used for other unauthorised services like print, photocopies which will lead to any financial transactions. If found indulged in such acts, it may lead to removal from this program.


M.  That Selling of objects/products is completely prohibited in RailWire Saathi kiosk on Railway premises and if found indulged in such acts, it may lead to removal from this program and necessary actions against Program Manager will also be taken by RailTel.


N.   That In case Program Manager loses interest in this Program, Program Manager will hand-over all properties back to RailTel officials in working conditions.


O.  That the Program Manager will give full efforts for this program’s success and will provide all deliverables with wholehearted dedication.


P.   That the Program Manager understands and acknowledges that the assets/ equipments will be handed over by RailTel only to facilitate the objectives of RailWire Sathi Program. In case any unauthorised activity or illegal activity is carried out in the Kiosk or by way of using the assets/ equipments by Project manager or by Railwire Saathi or by any other person, the Project Manager shall assume full responsibility for the same and shall indemnify and hold harmless to RailTel, its affiliates and its respective officers, employees and agents from and against any and all liabilities and losses incurred or suffered by any of them as a result of any such unauthorised activity or illegal activity. This shall be without prejudice to the rights of RailTel to terminate the empanelment of Project Manager.

AND make the aforesaid declaration for and on behalf of the Project Manager knowing fully well that on the faith thereof, RailTel has agreed to handover the assets/ equipments as aforesaid.


Solemnly affirmed at _____________________



by Program Manager

on this ___________day of ____________


BEFORE ME (Notary Public)
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Contact Us

RailTel's Corporate Office Team

S.N.Official NameOrgainzation Designation Location Mobile Number
1 Sh. P. Vikrant Kumar RailTel DGM/COGurgaon+91-9003144205
2Sh. Rajat SinghRailTelSr. Mgr./COGurgaon+91-9717644180
3Sh. Ajesh ChandraRailTelM.E./COGurgaon+91-9717644472

RailWire Saathi Official Application Provider (MIMO Team)

S.N.Official NameOrgainzation Mobile Number
1 Sh. Neelotpal Roy MIMO +91-9003144205
2 Sh. Rahul Kachru MIMO +91-7982896890

RailTel's Regional SPOC Details

S.N.Official NameOrgainzation Designation Location Mobile Number
1 Sh. Dipu Shyam RailTel TM/LKO/NRLucknow+91-7007831841
2Sh. Deepak KumarRailTelTM/ALD/NRAllahabad+91-9794846136
3Sh. Gangesh P.RailTelSr.Mgr./NRVaranasi+91-9794846134
4Sh. Pushpender K.RailTelTM/CDG/NRChandigarh+91-9871146592
5Sh. Hiralal PetkarRailTelAGM/ERTripura+91-9771444125
6Sh. Suresh KumarRailTelAGM/ER(RO) Kolkata+91-9007044165
7Sh. Ravi BhushanRailTelSr.Mgr./ERBihar+91-9771444117
8Sh. Sanjeev KumarRailTelDGM/BBS/ERBhubaneswar+91-9777444110
9Sh. Manmohan B.RailTelMgr./WRBhopal+91-9179008082
10Sh. Upendra Kr.RailTelSr.Mgr./WRAhmedabad+91-9974151506
11Sh. Yashpal TomarRailTelGM/O&MSecunderabad+91-9701399700
12Sh. Anish SinghRailTelSr..Mgr.Guwahati+91-9701399700
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RailWire Saathi Programme

Introduction to RailWire Saathi Program


RailTel Corporation of India Ltd (RailTel) an ICT arm of Indian Railways has initiated in creating a Digital Entrepreneurship program known as “RailWire Saathi “aiming to build a sustainable way to create Wi-Fi hotspots at Railway Stations across India. Through the RailWire Saathi model unemployed youth can be trained and supported to set up a kiosk with high speed internet connectivity, Wi-Fi hotspot and provide a platform to provide an array of Digital services which will make the business sustainable and provide access to the community.
Access to e-Governance, credit facilities, identity services, tickets etc. are all available online and yet the population which actually transact online is very less specially in Rural areas. In India 390 Mn. people online but only 40% of users perform online transactions. Around 54 Mn. users stop online transactions after first trail. In Rural India, around 65% Internet users are non-users of online transactions and majority of non-users are from Rural India. This RailWire Saathi will promote the population to go “Digitally”, to perform online transactions and to avail maximum no. of Government services through online mode. They will assist in spreading the Digital Literacy mainly in Rural India. By providing the Digital services to the masses, RailWire Saathi will earn by providing Digital services to the masses. By this RailWire Saathi will be a self-sustainable model for Saathis and they will become “Digital Entrepreneurs”.
Women are ideal Digital Entrepreneurs as they are diligent, empathetic and approachable for all sections of rural communities. The ability to provide a variety of digital services to the community and earn a livelihood using modern technology will lead to women empowerment and community development besides providing a platform for upstream businesses and services to reach hinterland
The kiosks are designed to setup at Railway Stations because Railway stations are ideal because of the availability of power, high speed internet connectivity, central location and covered secure space.
The RailWire Saathis are trained to manage the services with remote hand-holding support by RailTel. A RailWire Saathi  is expected to earn Rs 5000 to 15000 a month after an initial gestation period of 6-12 months depending on the population served and may increase as more services are enabled.

Indicative List of Services

1. Citizen services: Scheme Eligibility - Collecting the citizen personal / family profile and identifying all the eligible state and central schemes. This is 100% match - not approximate- against ALL the eligibility criteria mentioned in these schemes using RailWire’s AI based platform.

a. Document application - Applying for documents like Aadhaar, PAN etc. and managing the updates like change of address etc.

b. Scheme application - Applying for various schemes: Though the platform is capable of automatic form filling and pushing to the Govt. portals through APIs , most of the Govt. department portals do not support it. Platform assists in filling these fields, attaching the right kind of documents, exceptions in case of missing documents etc.

c. Financial Literacy- To create awareness to access and manage online accounts. Hand-holding towards electronic transactions. Support in accessing credits and managing repayments.

d. Wallet management - Private wallet for the VLEs which is linked to multiple services like automatic deduction, refilling, revenue splitting etc. and connected with various payment gateways.

e. Loan eligibility check - reviewing the citizen profile to match with the loan eligibility criteria of different MFIs. Actual loan disbursement and collection will be handled by the MFIs - this service only provides a screening and passing the eligible profiles to MFIs who will contact the citizen and take it forward.

f. Health screening - Screening of the citizens for specific health conditions based on any given protocols.

2. RailWire Wi-Fi services.

3. Assisted e-Commerce: There is an aspiration to avail the supply chain efficiencies in e-commerce, but online payments are a hurdle. RailWire Saathi can be the nodal point for ordering as well as delivery through the RailWire wallet arrangement with the app automating and tracking last mile transactions. Conversely rural producers can be assisted with market information and potential buyers.

4. Ticketing services: Rail and bus ticketing. All RailWire Saathi’s can be  made Rail Ticketing agents including  UTS ticketing and reduce pressure on counters

5. Utility bill payments.

6. Mobile ,DTH recharge, cable and MFI payments

7. Financial Inclusion ( banking correspondent)

8. Insurance

9. RailWire Kiosks can also become the extension counters for NIOS (National Institute of Open Schooling) and virtual skill development programs where a tablet café can be created especially power and shelter are available by GP.

Special Focus on Digital Payments can be achieved:

1. RailWire Saathi’s can be trained to evangelize digital payments and services of SBI and other PSU banks.

2. M-POS facility available on the Railwire Saathi platform can facilitate the utility of Rupay card in remote locations.
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MIMO - Application Provider for RailWire Saathi Programme


MIMO Technologies Private Limited, registered office at B- 19, DEFENCE COLONY, NEW DELHI -110024 is a Digital Service Provider for RailTel Corporation of India Limited. Mimo Technologies Private Limited is a tech enabled service provider having a network base of 10,000+ people on ground serving Pan-India. MIMO will be the official application provider for RailWire Saathi Programme and assist in aligning the upstream services.

More details about MIMO may be obtained by visiting the Official Website :
https://mimo-technologies.com/

Services Offered By MIMO:

Document Fulfilment- Collection of complete set of documents like KYC, Income Documents, Business Documents, Loan Agreements, PDC Cheques, NACH forms etc.
Background Verification- Discreet Verification, Office Verification and Address verification.
Vendor Verification- Stock Checking, Shop/Business Establishment check.
Assisted Banking- Application filling, Digitization of manual forms, Process building etc.
Marketing- In shop Branding, Outdoor Front lit branding, Special fixture deployment, POSM Deployment, Market Surveys & In-Shop Promotion.
Value Added Services- Recharges, Bill Payments, SMS-Invoicing.
Cash Collection- Collection of cash through MIMO closed group wallet for MFI’s, NBFC and other clients.
Surveys- Government surveys and other surveys for clients.
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Up-coming ServicesVideo Verification Tasks Aadhaar Enabled Payments Facebook Digital Beti

RailWire Saathi Introductory Video

BEST TASK PERFORMERS ASHISH (Sarnath) Manjeet (Sampla) JOGLUL (Panisagar) BEST VAS PERFORMERS SHUBHAM (Rajwari) AKANKSHA (Varanasi City) VISHAL (Tajpur Dehma)

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